If you have a product that you ordered within the last 30 days and you would like to return it, please get in touch with customer services by emailing sales@accesskit.co.uk or by phone 0800 310 1412. We have a no quibble 30 day free returns policy, and can credit or refund you as you wish.
Faulty product or service
If you have a faulty product, or the wrong goods were delivered, we apologise for this and would like to resolve this immediately. Please get in touch with customer services by emailing sales@accesskit.co.uk (photos of the problem always help) or by phone on 0800 310 1412.
If you are buying for a school, group or AAP, you qualify for out Group Prices. There is no minimum quantity for this.
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What are we asking for?
- your organisation name and address
- your contact name and e-mail
Why do we want it?
- To confirm you are a school or group so you can qualify for our special group pricing
- To contact you with any queries about your order
- To answer your questions and send you details about our products etc.
- To send you invoices & delivery confirmation/tracking details
- To send your goods and invoice to the correct place
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Enter the relevant email address in the next section and a pdf will be sent along with a link to this prefilled shopping cart.
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Delivery
Delivery options for items in stock is as follows
- Standard Delivery: 2 - 5 working days, Free.
- Next Day AM Delivery: £20, Orders must be placed before 12 noon.
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Once you are logged in, you’ll also be able to:
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We've simplified the order process.
You no longer need to log in to your account to place an order. Your order will be synced with your account in our system automatically after the web order has been placed.
